If we find any, we delete them and, if necessary, take action against whoever is responsible. The property is professionally cleaned and bed sheets and towels are laundered at a temperature of at least 60C/140F. Also, the shower clogs. All guest rooms at the Sonesta Select Laguna Hills Irvine Spectrum feature a cable TV. Group Discount is 16.3%! everything, the best place to stay Catrina was the best and so was Emily. The hotel has dirty hallways our room had a musty smell to it and we found hairs on the bed and in the bathroom floor. Mornings just got better. Something went wrong. The worse area was the bathroom. "Your site was a fantastic method of locating a hotel for my out-of-town wedding guests. Parking guaranteed. Below are the meeting, banquet, conference and event spaces at Sonesta Select Laguna Hills Irvine Spectrum. John Wayne Airport is a convenient 10-mile journey from our front door. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Out of 7 days of coming in and out, the side door worked ONE time. What are some restaurants close to Sonesta Select Laguna Hills Irvine Spectrum? Top location: Highly rated by recent guests (8.4). If your looking for convenience to Irvine and a mattress - maybe ok, this is your place. Certain facilities might have restricted access. standards and instill a passion. The average groups saves around 18.7%. Next door to Big Air Trampoline, Veeh Ranch Park, Laguna Woods Dig Park and GameCraft Brewing Front desk check in was friendly and fast. Track outages and protect against spam, fraud, and abuse, Measure audience engagement and site statistics to understand how our services are used and enhance the quality of those services, Deliver and measure the effectiveness of ads, Show personalized content, depending on your settings, Show personalized ads, depending on your settings. The bed is more comfortable than mine at home. They weren't overwhelmingly staffed which was nice. Spacious clean room with very comfortable bed, jacuzzi open til 11pm, microwave to use in lobby, free parking, Everything was really good about the hotel . Weve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program making it easier for you to experience the world more sustainably. There are no extra beds available at this property. Sonesta Select Laguna Hills Irvine Spectrum is 2.8 mi away from Laguna Hills. Sign in to see exclusive Member Discounts. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. I did not use any other of their services, cannot comment on those. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 949-859-5500. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. It was clean. Ideally, we would publish every review we receive, whether positive or negative. They weren't overwhelmingly staffed which was nice. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I had super wireless connectivity. This hotel is 14.2 mi (26-min drive) from Corona del Mar State Beach and 8.4 mi (13-min drive) from Main Beach. ONLINE OFFER They did have the small convenience center if you need something at 12M, but that was about it. The room and bathroom were very clean, nicely arranged and tidied up, the bed linen crisply laundered and the bed beautifully made! If you need customer service, well run hotel, working plugs stay at any another Marriott or just across the freeway at the new Hilton Gardens. Please enter the dates of your stay and check the conditions of your required room. Book the Sonesta Travel Pass Member Rate and receive perks on your very first stay. A BIG thumbs up. We are glad that you enjoyed your stay and hope to see you again very soon. All gym equipment was clean and worked well. We offer special sports group amenities that focus on creating convenience and value for your team, so you can concentrate on the game. Location I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. And away you go. The place was easy to check in, very clean and friendly staff. It was a very pleasant stay.. WiFi is complementary to all hotel and meeting guests, Enhanced Public Area Cleaning & SanitizingRigorous cleaning protocols, including frequent sanitizing of public areas and other high traffic/high contact touch points, using Ecolab hospital-grade (CDC-approved) cleaning products.. Housekeeping did a lovely job! Sonesta Select Laguna Hills Irvine Spectrum accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. The staff was friendly. Yet our stay was terrific! All guest rooms at the Sonesta Select Laguna Hills Irvine Spectrum feature a cable TV. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Each review score is between 1 and 10. Our meeting rooms are perfect for a working session with colleagues, small training class or team breakfast. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Our generously sized rooms and well-crafted common areas let you spread out in, get work done, and let go when it's time. , . Gym was out of stock on towels, wipes and sanitizer, front desk said theyd restock but perhaps restock was done after I left gym. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. We will stay here again. I got a room facing away from freeway thinking that it would be pretty quiet (and it was). Sonesta is proud to invite your cuddly companions and provide special amenities like comfy pet beds, bowls, waterproof mats, and treats at check-in. Contributions should be travel related. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. around to the front, but you cant get in the side doors because the keys dont work. Enter promo code PARK at checkout. The staff was extremely helpful and very nice. Please note that all Special Requests are subject to availability and additional charges may apply. The showerhead was wonderful. There was free coffee in the morning. Free Internet Access Pets Allowed This Laguna Hills hotel is 8 minutes' drive from the Irvine Spectrum Center, home to shopping, restaurant and entertainment. This may not be a comprehensive list. Good fresh water to refill., The staff was extremely helpful and very nice. Sonesta Select Laguna Hills welcomes two dogs of any size for an additional fee of $150 per stay. The Commons at Sonesta Select: Closed from Tue, May 23, 2023 until Tue, May 30, 2023. What happened to complimentary coffee? I look forward to speaking with you in order to restore your confidence in the Courtyard Laguna Hills Irvine Spectrum/Orange County. If you're looking for the flexibility to change your plans to Laguna Niguel, most hotels provide refundable* rates you can book. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. If you disable this feature, your searches will be ranked based on review scores and lowest price. This property is managed by a professional host. Had never stayed at a Sonesta so I wasn't sure what to expect. Want a great night's sleep? To edit a review youve already submitted, contact our Customer Service team. This Laguna Hills hotel is 8 minutes' drive from the Irvine Spectrum Center, home to shopping, restaurant and entertainment. Contributions should be travel related. 200$ a night for the rudest customer service Ive ever experienced. Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. We look forward to providing you with Laguna Hills accommodations that exceed your expectations. It's kind of a cross between a mid grade Hilton and a Hampton Inn (minus the free morning grab and go breakfast bag). Best service ever from everyone Thank you guys. Want a great night's sleep? All content should be genuine and unique to the guest. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There appears to be an odor in the room from the carpet? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. if the writer is claiming to be someone else). Sonesta Select Laguna Hills Irvine Spectrum takes special requests add in the next step! I would give it 2.5/5, because the sliding door doesn't lock, and lighting. When booking more than 9 rooms, different policies and additional supplements may apply. by Marina Tanagho. It's off the freeway (across the I-5 from all the Hilton's) but you don't hear any of the noise. There are no spa services available at this hotel. Enjoy many of the conveniences of a full gym. Self parking is available for USD 10 per night. The gym had about 4 machines that were nice (elliptical, stair, treadmill) all with TVs. It offers free Wi-Fi, an outdoor pool and a full-service business centre. Thank you for the great review of our hotel! Shortage of staff doesnt excuse rudeness nor is it a good enough reason to have us waiting around for hours just to check in. Yes, guests have access to a pool and a fitness center during their stay. After my booking with Expedia I received an email from Sonesta through Expedia that Sonesta restaurant and lounge were temporarily closed. Meet in Laguna Hills. My husband and I were very satisfied with staying at the Courtyard but our last visit was very upsetting. Dear Kevin, We were staying three nights without house keeping, if you want them to clean your room and make your bed, it would be $75 extra each time. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Select dates to see this property's availability and prices. Try again. Orange County Great Park, Vangaurd University, Laguna College of Art and Design, Soka University, Sunrise Senior Living, Temecula Wine Country Tour, Option One (4 miles), Irvine, Disneyland Resort, Courtyard by Marriott Laguna Hills Irvine Spectrum. Front desk clerk would not accept cash, unless I paid another $300 for incidentals. Here today. If you choose to Reject all, we will not use cookies for these additional purposes. We've sent you an email so you can complete your subscription. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place and that we exceed your expectation in the future. Florence United States of America Staff 8.6 +27 photos Garden Pet friendly Outdoor swimming pool Please try again later. We've sent you an email so you can confirm your subscription. Each review score is between 1-10. Sonesta Select Laguna Hills Irvine Spectrum accepts these cards and reserves the right to temporarily hold an amount prior to arrival. There was a stain on the carpet and the ottoman was torn and stained. I decided to give them a try, and was not disappointed. Nearby attractions include Big Air Trampoline Park (0.1 miles) and The Actors Workshop (0.2 miles). Free WiFi and an outdoor pool at Sonesta Select Laguna Hills Irvine Spectrum , Laguna Hills. Parking is $10 per car per night. Sonesta Select Laguna Hills Irvine Spectrum takes special requests - add in the next step! Sonesta Select Laguna Hills Irvine Spectrum is 12.4 mi (18-min drive) away from the John Wayne Airport (SNA) airport, the closest popular airport to the property. Claim your listing for free to respond to reviews, update your profile and much more. Unfortunately the Marriott Policy for cash paying guest is to receive payment upfront for the room and tax plus a security deposit for incidental. Fees are as follows: For grab-and-go items or your favorite Starbucks beverage, were an ideal spot to grab breakfast in Laguna Hills. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Example room type: Sonesta Senior 55 and Older 1 Bedroom Suite K ADA Accessible - Free WiFi. Was very clean and nice. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. What days are Sonesta Select Laguna Hills Irvine Spectrum open? Only there for one short night, but will return again if the need arises., Really enjoyed my stay. Rooms were clean " More by Marina Tanagho. A terrace, a vending machine, and a garden are also featured at the business-friendly Sonesta Select Laguna Hills Irvine Spectrum . The bed is more comfortable than mine at home. Sonesta Select Laguna Hills Irvine Spectrum 8.2/10 Very Good All reviews (1,004) Popular amenities Pool Free WiFi Pet friendly Air conditioning Restaurant Gym 23175 Avenida De La Carlota, Laguna Hills, CA, 92653 View in a map Guests rated this location 8.4/10 - Very Good Explore the area The Orchard at Saddleback 3 min drive If i asked they sent. Hotel offering contemporary rooms & an outdoor pool, plus a business center & free WiFi. Noise from the highway was constant. The Commons is open for breakfast daily, from 7:00-9:00AM. Copyright 19962023 Booking.com. 23175 Avenida de La Carlota, Laguna Hills, CA 92653, Lock in the lowest price from these sites, I hate giving this place a bad review because all the ladies at the front desk have been more than wonderful. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Guests are required to show a photo ID and credit card at check-in. Every stay is an opportunity for members to earn more. Room was very spacious and the bed was super comfortable. Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Could use some improvement with management and cleanliness. Along with a restaurant, there's a snack bar/deli on site. Guests are required to show a photo identification and credit card upon check-in. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place and that we exceed your expectation in the future. To edit a review youve already submitted, please contact our Customer Service team. Looking for a bite later in the day? Reviews are most valuable when they are original and unbiased. 24/7 on-site market offering snacks, drinks, and fresh bites. Get exclusive access to members-only deals by email. Customer service is lacking too. Other Offers from Sonesta Select Laguna Hills Irvine Spectrum Explore All Offers Save More with AAA Enjoy exclusive savings every day with your AAA/CAA membership. Send me emails with travel deals, special offers, and other information. Our hotel places guests near the picturesque Laguna Beach and the prime outdoor shopping and entertainment venues at Irvine Spectrum Center and Irvine Improv. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Very clean; comfortable King bed; friendly check-in staff. All content should be genuine and unique to the guest. There are more places to choose from in the, courtyard by marriott laguna hills irvine spectrum/orange county hotel, courtyard laguna hills, laguna hills marriott, laguna hills courtyard, Frequently Asked Questions about Sonesta Select Laguna Hills Irvine Spectrum. property is clean and the rooms are comfortable. The bathroom had black mold growing from the air vent and it spread to different corners along the ceiling, top-bathroom door and into the tub area. If we find any, we delete them and, if necessary, take action against whoever is responsible. I do not recommend this property. Enjoy all our pet-friendly hotel has to offer, including free . Book the Sonesta Travel Pass Bonus Points package and get an extra 1000 bonus points per night. That's how we know our reviews come from real guests who have stayed at the property. 23175 Avenida de la Carlota, Laguna Hills, CA 92653, United States of America Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Offers vary elsewhere. Sonesta Select Laguna Hills features spacious oversized guestrooms and suites in Laguna Hills. The staff were wonderful and helpful. This view/experience left a very bad/icky feeling for my family. Weve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme making it easier for you to experience the world more sustainably. Your contribution should be yours. Yes, paid private parking on-site is available to guests. Are pets allowed at Sonesta Select Laguna Hills Irvine Spectrum? See all 14 travelocity Reviews "Very friendly. Overall, I would say my experience is a mixed bag. we are glad that you enjoyed your stay and hope to see you again very soon. The housekeeping manager was rude beyond belief telling me that I should have asked a day ahead of time if I wanted my room cleaned. When booking more than 9 rooms, different policies and additional supplements may apply. - . There was a problem loading the reviews. Everything was good about the hotel and room. Sonesta Senior 55 and Older 1 Bedroom Suite K ADA Accessible - Free WiFi, Sonesta Senior 55 and Older 1 Bedroom Suite K Sofa Bed - Free WiFi 1 Bedroom Suite King, Sonesta Senior 55 and Older Deluxe 2 Double Beds - Free WiFi Deluxe 2 Double Beds, Sonesta Senior 55 and Older Deluxe 2 Double Beds ADA Accessible - Free WiFi, Sonesta Senior 55 and Older Deluxe 2 Double Beds Hear Accessible - Free WiFi, Sonesta Senior 55 and Older Deluxe K ADA Accessible - Free WiFi, Sonesta Senior 55 and Older Deluxe K Hear Accessible - Free WiFi, Sonesta Senior 55 and Older Deluxe K Sofa Bed - Free WiFi Deluxe King, Sonesta Senior 55 and Older Deluxe King Balcony Hearing Accessible Sofa Bed Refrigerator, Sonesta Senior 55 and Older King Balcony Sofa Bed Refrigerator, Sonesta Select Laguna Hills Irvine Spectrum, Hilton Garden Inn Irvine Spectrum Lake Forest, Homewood Suites Irvine Spectrum / Lake Forest, Hampton Inn Irvine Spectrum / Lake Forest, Need sleeping rooms? It was clean. Bathrooms clean as a whistle. Conveniently located restaurants include Tutto Famigila, Sammy's Original, and Inka Grill. The number of cots allowed is dependent on the option you choose. Sonesta Select Laguna Hills Irvine Spectrum 23175 Avenida de la Carlota, Laguna Hills, CA 92653, United States of America - Great location - show map Good 281 reviews The bed is more comfortable than mine at home. Please check you have entered your email address correctly before continuing. Please fix the following errors to continue: 3-star hotel near Saddleback Memorial Medical Center.