You decide what's next. A little bit unclear about how/when to fill out the USPS form, but I can figure it out myself. Their customer support is top notch. So, I was pretty frustrated with my mail situation until I stumbled upon PostScan Mail. You can read their reviews as well as leave your own. 2023 PostScan Mail. The developer, Certifix, Inc., indicated that the apps privacy practices may include handling of data as described below. I appreciate the feedback from the customer service agent when I've had questions about the system process. Our mail forwarding service offers the flexibility to receive your postal mail from anywhere.
Website UI was easy to use. Well 1/30 that evening was the beginning of our Ice Storm in Denton Texas. Find out how we combat fake reviews. I was able to set up my account and start using the service pretty quickly. (800) 624-5866
We recommend PostScan Mail for the self-employed and small business owners. Good selection of addresses in Los Angeles. Click here to get notifications about new complaints of PostScan Mail. How to Fax from Computer, Gmail & Google Voice using CocoFax? I appreciate you Post Scan Mail. I think it's a great service for anyone who needs a virtual mailbox. Our web mailbox offers a robust digital mailroom system that is fast, easy-to-use and fully responsive. Multiple shipping carriers with real-time shipping rates. This is a cost-effective way to keep a home address private while still having a presence in the state. The support staff is super professional. PostScan Mail Review: Great Service, but Pricing Transparency Needed, PostScan Mail Review: Convenient Solution for Managing Mail Remotely, Misleading Pricing: My Experience with PostScan Mail, Review of PostScan Mail: Great Mail Management Service, but Support Needs Improvement. Surf our site to extend your knowledge-base on the latest web trends. I was dealing with mail theft and ID theft at the time I found out about PSM and not to mention I was dead broke. All rights reserved. support@postscanmail.com, "Great product overall, and very useful if you need to see mail remotely. It appears as theft but I was raised to explore all things possible before you allow yours to process negative thoughts. Thank you,
PostScan Mail emphasizes the importance of security and ensures your personal information, mail and packages are well secured. Try our mailroom automation service at a low monthly price. boxes addresses and real street addresses across the U.S. All PostScan Mail services are safe, secure and designed with the customer in mind. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The setup was easy until I had to type in my card, and then I didn't remember the three digit code on the back of the system time me out so oh, it wouldn't let me use my email, my original email so I had to switch up an email real quick. These addresses are great for personal or business use. Your mail arrives at our facility. Edit Lists Featuring This Company Section. i had a question about my billing and they got back to me pretty quickly. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So I put in a package claim it was denied because per contract the originating sender would have to initiate the claim. Once received, your mail items are scanned and uploaded to your online mailbox account. I then proceeded immediately after the call to pay for the item to be FedEx 2 day shipped to my home address on 1/30. Post scan mail said ok disconnected the 3 way call and never called back. I mean, I'm all for trying out new things, but I don't want to feel like I'm being taken advantage of, you know what I mean? It's been cool so far - I'd like a little more time to use the service before I give my final review though. You will no longer have to beg anyone to drop by your house to collect your postal mail. They should seek to negotiate better rates for forwarding packages with FedEx based on volume. They have state-of-the-art mail facilities with security cameras and safe parcel lockers for mail and packages. Clear and concise responses.Letting you know what the problem is and exactly what is needed. With Postcan you dont have to be nervous letters and documents get through quickly, support is quick to answer questions. Emails found on company website support@postscanmail.com 99% Support It would definitely make me feel more trust worthy towards them. There are no upfront capital. "Excellent alternative to post office box". HARRY L. Entertainment, self-employed. The website and any transactions made are protected using Secure Sockets Layer (SSL) encryption. It seems like there are a lot of bots leaving reviews to make it look like the service is better than it actually is. We also ensure all reviews are published without moderation. The reviews did not let me down. I had added her as a user, but never finished setting her up. Using scanner & operators, we send you a scanned image of your postal mail & packages on a digital mailbox. I'll be buy more mailboxes soon. I had a couple of questions about how to use the service, but when I called their support line, it just rang and rang. Waiting for the mail is frustrating at times, especially if you are expecting something important and are away from your address. boxes addresses and real street addresses, PostScan Mail Reviews from Blog Author and Readers, Real Street Addresses, Mail and Package Forwarding, Open and Scan Mail (PDFs), Global Network Check Deposit, Free Unlimited Online Storage, Virtual Business Address, Mail Scanning, Check Depositing, Mail Forwarding, Virtual MailBox, Virtual Address, Enterprise Mail, Order Fulfillment, Remailing Services, Personal Shopper, Virtual Office, Mail Forwarding, Mail Scanning, Deposit Checks, Junk Mail, Virtual Office Integrations, Permanent Mailbox Address, Proof of Address, Check Deposit, Registered Agent, Package Forwarding, Professional address, Virtual Office & Office Plus. No need to waste your time in post offices anymore! However the customer service response time is 48+ hours. Keep up the good work!! Searchable and sortable mail management grid. Speedy service is one of their top priorities. Id recommend safari or chrome. PostScan Mail has received numerous complaints from consumers regarding their services. she was helpful and knowledgeable. Forced me to do all the run around to the post office which said they never got the letter. With this virtual mailbox, everything can be done online. I cant entirely blame them due to my lack of following instructions but trying to get it resolved in a timely manner is the problem. Submit a complaint and get your issue resolved. Your map selection tool is tedious and turned what should have been a five minute task into an hour-long process. Each Addl mail item over your plan's incoming mail limit. She also was very quick with the answer. But they really need to work on their user experience. Securely receive mail and package deliveries from, Mon-Fri: 5am to 6:30pm PST document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. No, or very late and unsatisfactory, answer when contacting support about these issues. She was very helpful and gave me the refund. Used monthly for 2+ years. I spent about $50 including storage fees without having the inability to forward my mail. When they should of asked for all of that at once. Especially Ron, who is so positive, attentive & lovely to communicate with! Our mobile apps are available for download on both the App Store and Google Play. HOW IT WORKS Use our dedicated address or keep your own. This was very was a very high priority matter as I have important mail and packages being sent to this address.This is what the issue was:(The USPS office sent me an email stating that they had declined my USPS 1583 form because the notary stamp was not visible.) I believe I've received all of my mail and packages without any problems. In the Business and IT Consulting Agency category, Jan was very helpful. "The convenience of seeing my mail from anywhere has been amazing. $2 for the first item, then $0.50 cents per additional item plus the cost of shipping. Get a prestigious virtual business address from 600+ US business addresses with very affordable pricing plans for your virtual business office. Allows me to travel like I do, without having to worry about whether or not I'm not receiving important documentation, that alone is a huge stress off my Brain. I got no feedback, at all. Packaging Services Companies With Less Than $500M in Revenue . I was a bit hesitant at first, but after signing up and using their service for a few months now, I can confidently say that it's worth every penny. Love these guys. After the research No scans no data. 1 review US Updated Feb 8, 2022 Veronica is an incredible customer Veronica is superb! As for package care, the highly experienced mail operators handle all packages with care and caution, ensuring your packages are well taken care of. Unlimited digital storage is also available for free for all opened and scanned mail. Throughout the year my mail is scanned quickly and items are forwarded quite well. There were two limitations: 1) I was not getting notifications that I received mail, so I had to check the app all the time. Initial PostScan Mail complaints should be directed to their team directly. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I highly recommend the Seattle office. "Huge in crease en price. Overall, it was a really nice experience. PostScan Mail offers you this advantage with its physical storage space. Ms. Jan Malabanan was able to assist with forwarding my mail. Applies to packages weighing more than 25lbs or measuring more than 110 inches in length and girth. They are accessible on the phone during office working hours (Mon - Fri: 6 am - 12 am PST) and (7 am - 3 pm weekends), which is actually better than a lot of the . ", Hi Mary,
(800) 624-5866
Let's begin. I am very happy with their service. 24/7 online access to your mail items, unlimited cloud storage. Canceling your account is easy and something you can do yourself through your PostScan Mail account in three quick steps, without needing to contact support. I called Customer Service and talked to Veronica. It took me forever to figure out how to select the right address. Billing is handled automatically and no financial info is stored on the systems. Copyright 2023 - RS Web Solutions - All Rights Reserved. AND they even send PDF's in the email when they scan it for fast opening! The #1 destination for finding the right software and services. PostScan Mail reviews first appeared on Complaints Board on Jun 6, 2023. Veronica C. from the customer service team reached out to us regarding 1-2 items that were not cropping properly when initially processed. What I recommend for new users is BOOKMARK the desktop website on your iPhone browser of choice because you will need that to make changes and update different things. I'm super excited to have found you, this will make Easy to sign up and set up the next steps, You should offer a printed list of addresses. PostScan Mail's Customer Service Saved the Day! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Information provided by various external sources. I got everything I wanted from this product. Signing up is simple and can be done in only three steps. Business Services IT & Communication Business and IT Consulting Agency PostScan Mail PostScan Mail Reviews 511 Excellent 4.8 VERIFIED COMPANY postscanmail.com Visit this website Write a review total 82% 1-star Sort: Most relevant AM Ali Mousa 3 reviews QA Jun 19, 2023 Very bad costumers service and used support@postscanmail.com, "Everything works well and I'm very happy with the service". ", "When I travel abroad, PostScanMail makes me feel like I have a good friend taking care of my mail. PostScan Mail Customer Support Rated Extremely Low. PostScan quickly fixed things and gave me a credit. "Great way of keeping track of incoming mail while traveling the world". Great service. Additionally, there have been reports of technical difficulties with their online platform, making it difficult for customers to access their mail. They're always available to answer any questions or concerns I have, and they're super helpful in resolving any issues that may arise. We're happy to assist you!. The online communication was fantastic and questions were answered promptly. I called post scan to see how they handle the mail service they contract with, When I email them they can always resolve the problems for us. With PostScan Mail, you can say goodbye to the hassle of physical mailboxes and the inconvenience of having to be physically present to receive your mail. Add'l Open & Scan. Information provided by various external sources. How it Works: Step 1: Choose Your Address Choose a mailing address by browsing through our locations across the US Step 2: View Your Mail When your mail arrives, we scan the front of the mail. support@postscanmail.com, Used the software for: Less than 6 months, Hello Mr. Only thing I would like to see them improve on, is shipping packages abroad. They have a great system for processing mail and even offer scanning, shredding, shipping & recycling. It's really frustrating because I paid for the service and didn't get anything in return. I cant complain from this point now. Reviewers satisfied with PostScan Mail most frequently mention customer service, and business address. DO NOT USE THIS SCAM. All rights reserved. If youre looking for a way to build a professional image for your business or just a mailbox that serves all your family members, PostScan Mail is for you. Local pickup is also available. The standard plan starts as low as $20/ month and is suitable for startups or small businesses, and the premium plan starts at $30/ month. So, I tried out PostScan Mail and I gotta say, I'm not too impressed. Thank you for your time and feedback on our service. Anyone can write a Trustpilot review. So, I was looking for a way to manage my mail while I'm on the go, and stumbled upon PostScan Mail. The app seem user friendly and had no issue with that. Answered all questions and were very helpful. Don't get me wrong, the concept is pretty cool - getting all your mail scanned and sent to you digitally. As I said to the associate I spoke with through email. if we had the usps 1688 or something instantly to download and upload that would be awesome but i expect to find it inside the platform somewhere. She was patience and acted quick when needed. Sounds like a lot of work.
You can also use this address as a registered agent for your company or LLC to enhance your image between partners and investors. Traditionally, I rate all other services so that you can choose the best one. I decided to open another box that caused some confusion because of my ID availability. Easy to sign up and set up the next steps. PostScan Mail
Who are the typical users of PostScan Mail? Companies can ask for reviews via automatic invitations. One of the many perks of this service is that you can travel and still view your mail, and it seems like you love it as much as we do. Me no worries we just opened back up as a State, Let me call to make sure the package goes out today.
Other than that, the service is perfect. I mean, I haven't even tried out the service yet and they're already asking for my info. Price is also fair within the industry. Thank you for your review! We're glad to hear how PostScan Mail's features benefits you as a customer. But, if they could just scrap that whole process and let me try out the service first, that would be way better. I don't want to have to deal with your wonky map tool every time I need to update my address. 2023 PostScan Mail. You can access and control your postal mail from the comfort of your home or anywhere with an internet connection. Date of experience: April 10, 2023 Advertisement Miramar Postal Plus 1 review US Updated Feb 18, 2022 Detect Option Missing in app - Solved! I will use them again if the situation arises. The agent stated "online it says it's still with you". A lot of shipping options for my packages from USPS, UPS, Fedex.etc. You can easily search for a bill, credit card statement, or anything else via your mailbox. I have been a customer for over a year. Im pretty certain my iPhone notifications were set correctly, so I dont believe it to be user error. Package Storage. I would recommend this service and use it again if needed. It's all good the price and service. ", "I got charged $25 to forward a single letter 10 miles via Priority Mail. However, the company's commitment to customer satisfaction was evident when their CEO, Helmy, personally intervened to help resolve the issue. Overall, I'm pretty happy with PostScan Mail so far. With an app update, the "detect" option now appears, and we are back on track. Virtual Mailroom Service is a great solution for businesses; it promotes a paper-free work environment and offers online management of postal mail.
I hope they can fix this issue soon, because I was really hoping to use their service.
These guys have made my life easier! This company does not typically respond to reviews. Hi David,
We also ensure all reviews are published without moderation. My review of Postscan Mail will be short. Great customer service. Their plans are tailored to the needs of individuals, startups, medium-sized businesses, and corporations. We scan the outside of the envelope and upload it to your account. Here are 8 tips for writing great reviews. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. PostScan Mail is a virtual mail solution that turns your postal mail into a digitized copy that you can view and manage online. Web Developer & SEO Specialist with 15+ years of experience in Open Source Web Development specialized in Joomla & WordPress development. PostScan Mail is a virtual mailbox service, allowing customers to manage their postal mail whenever All you need is an internet connection to log into your mailbox. Also, please do not share my email address with 3rd parties. The mail facility says well "when I track it online it shows out for delivery" they just didn't scan the package when the took it "again" I'm thinking again? Call disconnects at 10 minute mark says leave a message. Respectfully,
A virtual mailbox is more than just your typical mailbox, its a virtual mailbox that uses a real street address to receive your postal mail. My questions were answered promptly and completely. I hope this company grows successful in all the right and healthy ways. Access your mail 24/7/365. There are over 400 real street addresses nationwide and internationally for you to choose from. Our software experts are working to minimize the technical issues and we're always happy to offer support via phone or email. Store your mail at our secure facility and only receive what matters. I moved from VPM to here after a lot of negative experiences with them. They've always been very helpful when I contact them and I've never had an issue go unresolved. The only thing I would say is that the notary service issue was a little frustrating, but it seems like it was just a temporary problem. We are dedicated to provide the best tutorials, reviews, and recommendations on all technology and open source web-related topics. The company has a phone number that real people answer. Thats all part of our 30-day money back guarantee, simply email us at support@postscanmail.com. But after doing some research, I realized that it's actually a pretty important part of the process. Then, simply log into your online mailbox account and request to either open & scan, recycle or forward your physical mail items. Thank you for your valuable feedback. i just wish they would be more transparent about their pricing. I'm very happy with her customer service. Find out how we combat fake reviews.
If I ever met the CEO of this company Id give him/her a hug. I didn't want to have to worry about my mail piling up at my house or having to ask someone to check it for me. There was a 2 day issue with their third party notary service but other than that I've gotten everything taken care of I belive. PostScan Mail has the following typical customers: Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business Thank you. Phone Give us a call at 1 (800) 624-5866 Email Email us at support@postscanmail.com Support Hours: Mon-Fri: 6am to 8pm PST Sat: 10am to 6:30pm PST Sun: 7am to 3:30pm PST How Can We Help? They clarified what was goin' on and now I'm ready to start using their service. Required fields are marked *. - Heather. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We're sad to hear that you are not satisfied with your PostScan Mail experience. Price/speeed/respomse time/shipping time.For 4 months I had problems with 1 location. They offer local pickup at all of their locations. Showing a potential address on the landing page and stating how many packages received and scanned made my decision much easier. 2) I couldnt cancel my subscription over the app or online.